Workforce

The American Hospital Association offers these resources for addressing health care workforce issues for leaders of hospitals and health systems.

Hospitals appreciate the support and resources that Congress have provided throughout the COVID-19 pandemic; however, additional support is needed to keep hospitals strong so they can continue to provide care to patients and communities.
Rebuild and restrengthen team collaboration and communication, and hold a shared mental model for teamwork and safety culture using TeamSTEPPS.
Each TeamSTEPPS Success Story provides insights into the approaches and goals that shaped the journey, includes information on actions taken and outcomes measured, and shares recommendations for success from diverse TeamSTEPPS perspectives.
TeamSTEPPS aligns with organizational goals for improvement, with its focus on leadership, situation monitoring, mutual support and communication.
Investment in formal and standardized TeamSTEPPS training leads to an environment of respect, trust and accountability among care team members.
Begin a comprehensive TeamSTEPPS implementation based on areas for improvement identified through readiness assessment.
Recruiting a young and engaged workforce is particularly challenging for rural care providers. Susan Wathen, vice president of human resources at Hannibal Regional Healthcare System, discusses the rural system’s unique approaches to finding and retaining future health care employees.
In this conversation, Susan Wathen, vice president of human resources at Hannibal Regional Healthcare System, discusses their unique approaches to finding and retaining future health care employees.
NYC Health + Hospitals launched the Helping Healers Heal peer support program to help care teams stay physically and mentally healthy.
In this conversation, Jeremy Segall, chief wellness officer at NYC Health + Hospitals, discusses the system's various well-being programs, as well as the steps needed to move these programs forward in big organizations.